Frequently Asked Questions


Are your Mechanics certified?

Yes, All our Technicians are ASE certified, see the Certifications page for more details.

Do you work on Diesel Trucks ?

Yes, we work on all makes and models of cars and trucks, including Diesel Engines.

Do you need an appointment for an oil change or other repair work?

Yes, for fastest service an appointment is recommended. You can call us at 360-966-4664, or use our appointment form, to arrange a day & time.

What Credit Cards do you accept?

We accept Visa, Master Card, Credit or Debit.

Can I make payments on my bill?

We offer "Same As Cash" payment plan through Car Care One financing company.

How much does it cost to repair...?

We need to inspect your vehicle to see exactly what the problem is and what parts are required to properly fix the problem and provide an accurate estimate. Please call us (360-966-4664) or email to make an appointment online.

Do you perform 30k, 60k, and 90k Services that a dealer does?

Absolutely! We can do all the services a dealer does, We use genuine Original Equipment Parts and your factory warranty will still be in effect.

How late can I pick my car up?

Our hours are from 8am to 5pm Mon - Fri., and vehicles can be picked up between those hours. Other arrangments can be made for after hours pickup. Early Drop Off service is also available before 8am.

Can I get a ride to and from Service Pro?

We offer free local shuttle rides within 2 miles of our shop, and a comfortable waiting area with Free Coffee, Wireless Internet, and more!

Do you guarantee your work?

Yes! See our Warranty page for more information.

Have a question we haven't covered yet? Email Us, today.